Shipping & Returns

Shipping

Domestic Shipping

All purchases will be processed and shipped within 4-5 days of order via USPS First Class Mail from our warehouse in San Diego, CA. Customer will be sent a tracking number once order ships. Orders generally take 3-5 business days from ship date until delivery. Please note that once a package tracks with USPS as delivered, we cannot be responsible for replacing if stolen or missing. Please check with your local USPS if you believe your package has been lost or stolen.

International Shipping

All purchases will be processed and shipped within 4-5 days of order via USPS First Class International from our warehouse in San Diego, CA. Customer will be sent a tracking number at the time of purchase and after that Wild Wawa cannot be held liable for lost packages. Please note that the buyer is responsible for any import or custom fees that may apply. Orders generally take up to three weeks from ship date until delivery. Delays may occur due to customs.

Returns

Return Conditions

  • We want our customers to be completely satisfied when shopping with us. If for whatever reason you're not completely satisfied with your purchase, we allow 14 days from the date of purchase to be notified of your wish for a refund or exchange. After 14 days all sales are final.  
  • Returned items must be in unworn/unwashed condition and in all their original packaging in order to be eligible for return. 
  • Please note that shipping costs are non-refundable unless the item was faulty or damaged or their occurred some other mistake on our part.
  • When shipping a return back to us we strongly recommend adding tracking to your shipping as we cannot be held responsible for packages lost in transit.
  • International orders, sale items and special orders are final sale and are not eligible for refunds or exchanges.

How to make a return

  1. Please email us at wildwawashop@gmail.com with "Return request" and your order number in the subject line. Please include the style information, and if possible, the reason for your return.
  2. We will get back to you within 24-48 hours with our ok to ship the order back to us as well as the ship back address.
  3. Once your return is received and inspected we will send you an email to notify that we have received your returned item and whether your return was approved or rejected.
  4. If you are approved then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment minus shipping charges. If you would like an exchange you will be issued a store credit for the value of your purchased item minus shipping charges. 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at wildwawashop@gmail.com.

International Orders

Due to the higher costs and limited tracking capabilities associated with shipping orders outside of the United States, all international sales are final and not eligible for refunds or exchanges at this time.