Shipping & Returns
All purchases will be processed and shipped within 4 days of order via USPS First Class Mail from our warehouse in Miami, FL. Customer will be sent a tracking number once order ships. Orders generally take 3-5 business days from ship date until delivery. Please note that once a package tracks with USPS as delivered, we cannot be responsible for replacing if stolen or missing. Please check with your local USPS if you believe your package has been lost or stolen.
All purchases will be processed and shipped within 4 days of order via USPS First Class International from our warehouse in Miami, FL. Customer will be sent a tracking number at the time of purchase and after that Wild Wawa cannot be held liable for lost packages. Please note that the buyer is responsible for any import or custom fees that may apply. Orders generally take up to three weeks from ship date until delivery. Delays may occur due to customs.
- We want our customers to be 100% satisfied when shopping with us. If for whatever reason you are not completely happy with your purchase, you have 10 days within the invoice generated date to be eligible to receive a refund or exchange. After 10 days all sales are final.
- Returned items must be in unworn/unwashed condition and in their original packaging to be eligible for return.
- Please note that shipping costs are non-refundable and customers are responsible for shipping costs when returning an order back to us, unless the item was faulty or damaged or their occurred some other mistake on our part.
- When shipping a return back to us, we strongly recommend using a trackable shipping service or purchasing shipping insurance. We cannot be held liable for packages lost in transit.
- International orders, sale items and special orders are final sale and are not eligible for refunds or exchanges.
How to make a return
- Please email us at firstname.lastname@example.org with "Return request" and your order number in the subject line. Please include the style information, and if possible, the reason for your return. We take customer feedback very seriously.
- We will get back to you within 24-48 hours with our authorization to ship the order back to us and with the ship back address.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment minus shipping charges. If you would like an exchange, you will be issued a store credit for the value of your purchased amount minus shipping charges.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Due to the higher costs and limited tracking capabilities associated with shipping orders outside of the United States, all international sales are final and not eligible for refunds or exchanges at this time.